Refund Policy

Events payments (both website and off-line payments):

Please note that once an events payment has been made, purchasers will be entitled to a refund, on the condition that the refund request is made at least 7 calendar days prior to the date of the event (not including the date of the event itself).

For example, if the event is to be held on 20 May 2020, the last date on which a refund request could be made would be 13 May 2020.
Refunds will be processed through the original mode of payment only. Credit card refunds will be processed within 10 to 45 days, depending on the issuing bank of the credit card. GCC BDI will at any stage permit a change in the nominated delegate. All no shows will be charged.

Other payments (off-line payments): Please note that offline payments made for any other purposes other than specified above, will be made in accordance with, and subject to, the individual terms of the contract to which the relevant payment relates.

For more information, see our policy here: https://bit.ly/CCRPOLICY